Ideas

I have found the first line supporting team do not actually know the team at all. A thorough training is needed for the team to just answer at least thr basic questions and knowing what the customers are asking about. They are not interested at wh...

I'd like to have control of the distance between sections of content. So I can space sections at, so they don't feel as squashed as they currently do.

Is there a way to only have certain members of staff receive absence notifications. Currently all staff receive them which we don't find necessary. We would like only certain staff to receive them and only certain staff to be allowed to accept or ...

It would be useful if there was a way that when we create a new message it automatically defaults to smartphone and email for delivery. We find that some parents don't check the app and only resond to email so it would be useful if this could be a...

It would be useful when printing the dinner lists if you were able to sort this by lunch option and not only alphabetically to group meal choices together. This would make it easier to calculate how many of each option has been chosen. It would al...

I have found a school website with an attendance calculator on it. I think this would be beneficial on our website. https://www.st-benedicts.cumbria.sch.uk/attendance/attendance-calculator/

COVID is no longer part of the absence procedures as per school and government guidance. By having COVID as an absence option, it is creating a mixed message for the parent and pupil body.

read receipt added to staff messages please

parents in the app do not get notified when a gallery item is posted and miss out on new images that are shared.

It would be very useful to be able to add pupil SOS contacts and also staff mobile numbers to the BATCH API key. This is crucial for trips and visits co-ordination and are both fields in Evolve, which many school will be using.