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charset="utf-8" Content-Transfer-Encoding: quoted-printable =E2=9A=A0=EF=B8=8E This email originated from outside of the organisation.= Do not click links or open attachments unless you recognise the sender and= know the content is safe. ## In replies all text above this line is added to the ticket ## Your request (#723673) has be= en deemed solved. To review, comment and reopen the request, follow the link below: http://support.isams.com/hc/requests/723673 [https://isams.zendesk.com/images/2016/default-avatar-80.png] Morgan McCabe (iSAMS) Jan 16, 2025, 14:20 GMT Hi Lucy, Thank you for contacting us and submitting a request to our Service Desk. I apologise but this is currently how the system functions and it cannot be= amended at this moment. I do understand this function can be frustrating a= nd can be updated to work more optimally. Unfortunately, all I can suggest = is the ideas portal for it will need to go to our development team to be re= viewed and the systems backend programming will need to be updated. If you would like to ideas portal link, please let me know and I will be ha= ppy to provide it. I do apologise for the unsatisfactory solution. If there is anything else I can help with, do let me know . Kind Regards, Morgan [https://isams.zendesk.com/images/2016/default-avatar-80.png] Lucy Gao Jan 16, 2025, 02:59 GMT Dear iSAMS, May I request all these three boxes work together to narrow down the search= instead of only working independently? For example, when I select Computer= Science department the the second box should only show related subjects, a= nd then only the related subject classes should show up in third box. This = is just too behind and it should be an easy fix. Please don't reply with id= eal portal which I do not have time to do it. Thanks! Best regards, Lucy Attachment(s) Screenshot 2025-01-16 105339.png This email is a service from iSAMS. Delivered by iSAMS. [DZ59LZ-1JVYR] ----==_mimepart_6789159ab660_543944282702a Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable
=E2=9A= =A0=EF=B8=8E  This email originated from outside of the organisation. Do not click links = or open attachments unless you recognise the sender and know the content is= safe.
## In replies all text above this line is ad= ded to the ticket ##

Your request (#723673) has been deemed solved.

To review, comment and reopen the request, follow the link b= elow:
= http://support.isams.com/hc/requests/723673

3D""

Morgan McCabe (iSAMS)

Jan 16, 2025, 14:20 GMT

Hi Lucy,
 
Thank you for contacting us and submitting a request to our Service Desk.  
I apologise but this is currently how the system functions and it cannot be= amended at this moment. I do understand this function can be frustrating a= nd can be updated to work more optimally. Unfortunately, all I can suggest = is the ideas portal for it will need to go to our development team to be reviewed and the systems backend = programming will need to be updated. 
 
If you would like to ideas portal link, please let me know and I will be ha= ppy to provide it. I do apologise for the unsatisfactory solution.   
If there is anything else I can help with, do let me know .
 
Kind Regards,
 
Morgan

3D""

Lucy Gao

Jan 16, 2025, 02:59 GMT

Dear iSAMS,

May I request all these three boxes work together to narrow down the searc= h instead of only working independently? For example, when I select Compute= r Science department the the second box should only show related subjects, and then only the related subject c= lasses should show up in third box. This is just too behind and it should b= e an easy fix. Please don't reply with ideal portal which I do not have tim= e to do it. Thanks!

Best regards,
Lucy

Attachment(s)
Screenshot 2025-01-16 10533= 9.png
This email is a service from iSAMS. Delivered by iSAMS.
= [DZ59LZ-1JVYR]
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