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Email subscription for news updates

I understand that the opt out/in function for the notification via email subscription is only available for selected modules which excludes news manager or bulletin. We feel that email subscriptions for news and bulletin will be very useful for pa...
Guest 3 months ago in IRIS Ed:gen & iSAMS / News Manager 0 Awaiting Review

Link Payments and forms

I requested this nearly a year ago but please can we get a link between payments and forms? eg selling tickets to a PTA disco automatically sends them to the form for dietary and contact info for that event. The admin and time spent contacting par...
Rea Kelly about 2 years ago in IRIS Parentmail 2 Planned

ParentMail transfers name data with an accent correctly into their system

Currently names with an accent are not synchronised correctly, and random characters are added to a students name making the actual student's name corrupt and unsearchable in ParentMail.
Guest 11 months ago in IRIS Parentmail 0

Remover Allergens from the Menu Template as this can be misleading for parents

We would like to remove the allergen option from the menu template in registers as we have our own system for allergen management and also children with allergies have their own menu - skipping the option just means that the Allergen option says N...
Guest 3 months ago in IRIS Parentmail 1

'Resend' Option for Email Log

When we send out a reminder about previous communication sent via Iris Reach, there are a number of ‘lazy’ parents that say they didn’t receive it. But when you search their child’s Email Log you can see it has been sent. I am requesting that ther...
Claire Dell about 2 years ago in IRIS Reach 0 Awaiting Prioritization

Parents can only receive a form if already registered

If a parent has not registered with Parentmail they do not receive a FORM electronically - system produces a paper copy. Is there any way to be emailed the form with a message saying e.g. "to complete form, please register for an account".
Dawn Dudley over 1 year ago in IRIS Parentmail 1 Awaiting Prioritization

Two tick box options for one payment item

I would like to create a payment item with two options to tick - eg size and colour. This is for our leavers hoodies - we have to set up a form with size and colour, and then a seperate payment for the hoodie price. This usually means that a paren...
Guest 12 months ago in IRIS Parentmail 0

Schedule emails

Can we have an option to schedule emails? Our booking system for meals has a deadline of midnight on Saturday and I would love to be able to send a reminder weekly at 4pm on a Saturday to get people to remember, as an example. Other reminders woul...
Guest over 2 years ago in IRIS Reach 4 Planned

Better Communication of Updates

If you run an update on the system communicate with schools and explain what the impact might be instead of us trying to solve an issue that has never arisen before with parents receiving messages
Guest 9 months ago in IRIS Reach 0

Email form response to parents

When parents complete a form, could they get an email of what they have chosen, or be able to go back to the link to view their submission?? We have a whole KS2 event today and are dealing with many phone calls of people who can't remember what th...
Denise Bickley almost 2 years ago in IRIS Reach 1 Awaiting Prioritization