Ideas

Viewing the cloud pupil portal as a pupil would be very useful because it allows to experience the platform exactly as students do. This helps identify usability issues, verify that resources and features are accessible, and ensure the overall use...

Could Delivery Addresses be added into Financials instead of being held in Distribution? Could the access to these be easier to understand, currently users need access to the Z Nominal which is easy to forget as it's not a 'real' nominal

Could we remove the 'x' on the RDP? Users use this to 'log out' but then get issues with their log in staying connected, which leads to further issues logging in. Could we just remove the option, to prevent this?

Could we make Importing more accessible? Instead of having to find a DTT through file explorer, could the system have them 'pre-loaded' and so we can select from a list instead. E.g. Open Importer - Select file you are trying to import from the li...

We have some parents who regularly lock themselves out of the Parent Portal. Please could users been shown a message on a failed login to say how quickly their account could be logged. I've included a screenshot from the TES MyConcern login page w...

Can Duo be set up within Self Service, instead of needing to be requested through support? Also to show users who have been set up for this (enabled/disabled)

On our current parent portal we can limit parents on what they can or cannot see, on the new Cloud Portal we see there are a lot of headings.Is there a way of not showing options that we have disabled? Also is there a way of only selecting differe...

I have enabled "Discipline" in our options for Parent Portal and can see that they can view Detentions which is fine. As currently it lists all historic data from when we first used iSAMS in 2022. Is there a way of limiting history of data shown f...

Ability to bulk upload documents to the student portal. The functionality that allows this in the Parent Portal by naming documents with the student ID and student name is very useful. This functionality is also needed in the Student Manager so th...

With the old parent portal you could mimic being a particular parent which made it really easy to troubleshoot issues. It doesn't look like it's possible the new cloud portal which means we are having to go back to parents and ask them for screens...