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idea for upgrating your IRIS element professional software

Hi, I am the IRIS element professional user. We found that 1. we could not put 'draft' watermark on the accounts as well as CT600 tax return. And 2.we also could not save the accounts as word format. 3.We could not use for our customers who are cu...
Guest about 4 hours ago in IRIS Analytics & Reporting 0 Needs review

Can you alphabetically organise options in the drop down menu of the Severity Tab in incidents and any other drop down menu on incidents?

No description provided
Guest 10 days ago in IRIS Analytics & Reporting 0 Needs review

Hide notes in issues

Please can you add the ability to hide notes from the ticket reporter, as we use this to track the job with contractors but wouldn't seem beneficial to add the employee into these.
Guest 16 days ago in Every Compliance / Issues 0

Pull location from assets into issues

Similar to incidents, can the location pull-through be added to issues as well?
Guest 4 months ago in Every Compliance / Issues 0

Have the ability to merge issues that have been duplicated

this function would help to minimised issues raised by multipole persons raising the same issue or similar
Guest 2 months ago in Every Compliance / Issues 1

Flagging of inactive tickets

I would like to be able to set a timescale once a ticket is created for action to take place, so say after a set time period whether thats days or weeks a flag is created by the issue to highlight the lack of actions
Guest 3 months ago in Every Compliance / Issues 0

PERFORMANCE DASHBOARD

There is no 'performance dashboard' to view for users with standard access. If user have access for the school profile and can update activities and issues, they should as well be able to see their school performance chart.
Guest about 1 month ago in IRIS Analytics & Reporting 0 Needs review

Enable activities and issues to be assigned to user groups rather than one person

Adding this feature in would enable teams to be responsible for activities rather than named individuals and if it was possible to show who had reviewed or actioned items this would also be useful. Issues are rarely dealt with by one person. At th...
Guest 5 months ago in Every Compliance / Issues 0

Include attachments in DSAR requests

Currently: Student reports in the DSAR will not contain any of the documents linked to the pupil's record from student manager, student register, medical center, wellbeing manager or any module that uses attached documents. You will need to go to ...
Guest about 2 months ago in IRIS Ed:gen & iSAMS / Data Protection 0 Awaiting Review

Tools for managing data in iSAMS (GDPR)

I am posting the following here at the advice of out Account manager. It relates to a number of iSAMS modules and issues we have in applying GDPR principles with the tools provided within iSAMS. Under GDPR good practice we wrote a list of the data...
Guest almost 2 years ago in IRIS Ed:gen & iSAMS / Data Protection 2 In Discovery