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Notify clients of known issues

It would be really useful if when software issues are identified that affect many schools, we are notified. There have been several times when I have raised a ticket with the support desk and been told that it is a known issue and a fix is due in ...
Guest about 1 month ago in IRIS Ed:gen & iSAMS / System 1

Ability to customise all email templates

Add the Form of the student in all emails where a name of a student is used.Example: Registration Alert, Reward and Conduct emails, etc.
Guest about 1 year ago in IRIS Ed:gen & iSAMS / Control Panel 8 Good Feature

Built in report for users and security profile

Create some built in reports for security audits of user permissions and security profiles. Seems odd that these are not in place already.
Guest about 1 month ago in IRIS Ed:gen & iSAMS / Control Panel 1

Global Lists - automatically map Countries for CTF, DfE and ISC

With the help from AI, would it not possible to map the Countries in Global Lists automatically for the CTF, DfE and ISC fields, rather than mapping it manually.
Guest 24 days ago in IRIS Ed:gen & iSAMS / Control Panel 0 Awaiting Review

Able to assign user permissions by applets

There are many applets in Control Panel. It would be helpful to be able to set up different user permissions by applets.
Guest 24 days ago in IRIS Ed:gen & iSAMS / Control Panel 1

Multiple Security Profiles

It would be useful to be able to have a User attached to multiple Security Profiles so we don't have to make so many. For example the Boarding staff are compromised of Teachers and Support Staff. So we currently need to have a Teachers profile, a ...
Guest 3 months ago in IRIS Ed:gen & iSAMS / Control Panel 0 In Discovery

User Accounts - API Login Tickboxes

So I don't know if it is just me, but I could not understand what the API Login tick boxes were for, when you are on the Account Details tab for a given User Account - please see screenshot. Support told me that the 3 tickboxes grant access to the...
Guest about 2 months ago in IRIS Ed:gen & iSAMS / Control Panel 0

Set default user preferences

We would really appreciate a way to set default user preferences for new system users. This would save us having to manually configure them every time we create a new user.
Guest about 2 months ago in IRIS Ed:gen & iSAMS / Control Panel 3

Enable granular permission to configure Manage Payment Gateways

Currently Full Access to the Control Panel is required in order to be able to configure "Manage Payment Gateways". This level of privileged access appears excessive.
Guest about 1 month ago in IRIS Ed:gen & iSAMS / Control Panel 3

Automated Reports for Parent Audience

Hello, Schools have a legal requirement to notify parents once a students attendance falls below a certain percentage. This is not currently possible in Registration or Parent Portal notification features. Please could we allow the new Automated R...
Guest 2 months ago in IRIS Ed:gen & iSAMS / Analytics & Insights 2