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Don't close open tickets so quickly!

I have open tickets with you from months ago, which have remained unanswered. And yet if I don't answer almost immediately, the ticket is closed and I have to start a fresh (albeit linked) ticket. I work during term time only apart from a few week...
Guest 2 days ago in IRIS Ed:gen & iSAMS / Administration 0 Awaiting Review

Medical Diary notification send hourly

Hi, Our Parents asking Us to send the email notification at least one hour after their children visit our medical office/school's doctor. I know that in Medical Centre module there is a feature to send the notifications, but that limit to sending ...
Guest about 16 hours ago in IRIS Ed:gen & iSAMS / Medical Centre 0 Awaiting Review

Wizard Bar Quick View - search by Forename

Most staff know other staff members by their forename/preferred name, and don't have access to the full HR Manager, only the Quick View Details in the Wizard Bar. It would therefore be really helpful if you could search by forename and preferred f...
Guest 1 day ago in IRIS Ed:gen & iSAMS / HR Manager 0 Awaiting Review

Subscribe to parent portal calendar.

Parents often request to be able to subscribe to the parent portal calendar, where all school events are entered, so that it syncs with calendars on their devices and they can see what's going on in school at a glance rather than have to log in to...
Guest 2 days ago in IRIS Ed:gen & iSAMS / Parent Portal 1 Awaiting Review

Menu Changes - Email

Kernow Learning Trust have commented that every time a menu change is edited into the Register Schedule, parents are emailed about this. If they are changing all items on a menu, across a week, this generates many emails per child. Could there be ...
Sharmaigne Watson 44 minutes ago in IRIS PlusPay 1

Register Changes - Childcare Vouchers

Kernow Learning Trust (and many other schools) have taken the decision to create 2 registers for their breakfast club, and 2 for their after school club. Since they don't want ALL parents to have access to the debt threshold necessary for childcar...
Sharmaigne Watson about 1 hour ago in IRIS PlusPay 1

Fee Billing suggested auto post

We collect hundreds of direct Debits every term. We can bulk upload the collected direct debit receipts and then the system auto matches based on what has already been memorized. But we then still have to go into each billing account (of about 900...
Guest about 1 hour ago in IRIS Ed:gen & iSAMS / Fee Billing 0 Awaiting Review

User Accounts - API Login Tickboxes

So I don't know if it is just me, but I could not understand what the API Login tick boxes were for, when you are on the Account Details tab for a given User Account - please see screenshot. Support told me that the 3 tickboxes grant access to the...
Guest about 4 hours ago in IRIS Ed:gen & iSAMS / Control Panel 0 Awaiting Review

Ability to archive historical medical diary entries by date.

With the ability to allow parents to view their child's medical diary entries via the Cloud Portal, it would be useful to be able to archive historical diary entries so that the parent only sees entries for the current term.
Guest about 5 hours ago in IRIS Ed:gen & iSAMS / Medical Centre 0 Awaiting Review

Rewards and Conduct Batch API endpoint: Subject

The subject field is essential. In iSAMS it can (and we do) set it as a required field so it is essential to gain value from this data. This needs to be in the Batch API please. Thank you!
Guest about 5 hours ago in IRIS Ed:gen & iSAMS / Batch API 0 Awaiting Review