Ideas

Could we make Importing more accessible? Instead of having to find a DTT through file explorer, could the system have them 'pre-loaded' and so we can select from a list instead. E.g. Open Importer - Select file you are trying to import from the li...

Can Duo be set up within Self Service, instead of needing to be requested through support? Also to show users who have been set up for this (enabled/disabled)

iSAMS has a couple of references to Azure AD, which was retired back in 2023, with Entra ID being its successor. Could we loose the references to Azure AD? Replacing them with either "Entra ID" or "Sign in with Microsoft"? https://devblogs.microso...

We sometimes get different versions of country names added. Before deleting the extras, I'd like to check with the person who added them, to find out where and why it was used. It would be really helpful to have txtSubmitBy and txtSubmitDateTime o...

When reconciling, why do you have to leave the screens when you have reconciled items, Why cant we stay on the reconciliation page to continue reconciling.

Currently to remove the Who's Online widget users have the ability to delete for themselves. We would like more central control of these widgets so that we can assign who can/can't see via User Group or Security Profile

To be able to run a report on a parent to see what messages they have opened and what they haven't as currently we can only do it by individual message or see the last 3 messages sent to them.

We are using AD for Authorisation, All staff users are not able to reset the password with Security Question. If possilbe to disable this function would be great

It would be helpful if we could export the values in a Global List to an Excel spreadsheet.

When trying to send a single Notification nearly all the devices are called iPhone or such like and there is no way to tell them apart. If the devices could have a name allocated to them thats shown in the device list this would be very helpful.