Ideas

Could Delivery Addresses be added into Financials instead of being held in Distribution? Could the access to these be easier to understand, currently users need access to the Z Nominal which is easy to forget as it's not a 'real' nominal

Could we remove the 'x' on the RDP? Users use this to 'log out' but then get issues with their log in staying connected, which leads to further issues logging in. Could we just remove the option, to prevent this?

Could we make Importing more accessible? Instead of having to find a DTT through file explorer, could the system have them 'pre-loaded' and so we can select from a list instead. E.g. Open Importer - Select file you are trying to import from the li...

Can Duo be set up within Self Service, instead of needing to be requested through support? Also to show users who have been set up for this (enabled/disabled)

Why do we have the ability to make multiple types of default email settings but yet can't choose the others? When you have a Prep, Senior and Sixth form (all with slight logo changes and background changes to match branding) we have to constantly ...

We recently discovered that no emails were sent from ISAMS 27th March 11am to 10pm+ due to an ISAMS outage with IRIS/Edgen and Twilio/SendGrid. I believe all ISAMS customers were effected. There is no easy way to be alerted to this without painsta...

We would like a few selected users to have full access to Email Manager, to enable a corporate approach to our email templates. However, my understanding is that we can't grant this without giving them full access to Control Panel, which we don't ...

iSAMS has a couple of references to Azure AD, which was retired back in 2023, with Entra ID being its successor. Could we loose the references to Azure AD? Replacing them with either "Entra ID" or "Sign in with Microsoft"? https://devblogs.microso...

The need for an audit log for control panel changes, whether it's to show that something was done by mistake or if you have multiple admins (as this is needed at times) to show who has made the change and when. It could also be useful if a malious...