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Control Panel

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Ability to customise all email templates

Add the Form of the student in all emails where a name of a student is used.Example: Registration Alert, Reward and Conduct emails, etc.
Guest 11 months ago in IRIS Ed:gen & iSAMS / Control Panel 3 Good Feature

Enable searching by E-Mail Address and iSAMS Username

Hello In the Control Panel, navigate to User Accounts. We would like to enable searching by E-Mail Address and iSAMS Username, as currently, searching is only possible by last name!! Best Regards
Guest 5 months ago in IRIS Ed:gen & iSAMS / Control Panel 0 Good Feature

Global list mapping checker

I've received the Global List mapping email this morning which linked to this support article: https://support.isams.com/hc/en-us/articles/19282465780626-Global-List-Values Any global list that deals with countries, languages or ethnicities is alw...
Guest 2 months ago in IRIS Ed:gen & iSAMS / Control Panel 3

Better error tracking in light of recent iSAMS total outbound email outage

We recently discovered that no emails were sent from ISAMS 27th March 11am to 10pm+ due to an ISAMS outage with IRIS/Edgen and Twilio/SendGrid. I believe all ISAMS customers were effected. There is no easy way to be alerted to this without painsta...
Guest 5 months ago in IRIS Ed:gen & iSAMS / Control Panel 0 Good Feature

Create a sub-list in a global list - choosing an option presents further choices

This would be useful when logging and reporting data in lists, if one object had an associated list e.g. Student leaving reasons if Moved is selected a sub-list would open for further detail such as out of area, out of country etc. This would make...
Guest 7 months ago in IRIS Ed:gen & iSAMS / Control Panel 0 Awaiting Review

Clone User Profile - Safe impersonation

Please could we be able to clone a user so we can login and see what they can? This would copy all module granular permissions as well as Security and User groups. We can safely delete this temporary user after investigation without compromising t...
Guest 5 months ago in IRIS Ed:gen & iSAMS / Control Panel 0 In Discovery

Enable 2FA as default on new accounts

When new accounts are created, currently, Admins need to enable 2FA on the account manually. This can lead to ad-hoc accounts not being protected. In today's climate, it is much more likely that an organisation requires 2FA and will disable it for...
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Control Panel 0 In Discovery

Suppress Warning Message when Linking Accounts

I've seen this issue with linking pupils to parents via the Control Panel (and Parent Portal Manager). I assume this is a generic feature within Control Panel. When you link a pupil to a parent's user account, you get the attached warning message....
Sarah Kattau 30 days ago in IRIS Ed:gen & iSAMS / Control Panel 1

Do not require "title" when saving a user's account

We opted to not use the titles for our staff as it is hard to keep track sometimes, especially when we use a separate HR system and we only input staff members in iSams for access to iSams. Not entering a title in HR Manager is not a problem as it...
Guest 6 months ago in IRIS Ed:gen & iSAMS / Control Panel 3 Good Feature

Fully clone user group permissions across all modules

From time to time we get asked to "Add module X" to an existing user as most staff are unaware of how permissions in iSAMS are configured. While we can clone the basic level of permissions within the Control Panel, it means having to go through se...
Guest 6 months ago in IRIS Ed:gen & iSAMS / Control Panel 0 In Discovery