Invoices which were already paid still show the Pay now button. Even worse, if parents click on it, they can pay the same invoice again. This is causing many problems for us. Is there a possible solution for this?

On the Medication Notification emails, it says "Exchange Received: 28-Jan-2026 [04:30]". These emails go out at 16:30, rather than 04:30. (4:30am being earlier the same day, before the medication has even been given out and logged on iSAMS). Pleas...

We currently use "98" for Cambridge (because they don't supply base data to international schools) and "99" for MOCKS. We would like to include data for other custom qualifications (e.g. SATs, IELTS). Could we please have the option to create addi...

With IRIS having acquired both iSAMS and Every HR in recent years, are there any plans to bring the functionality of Every HR into the HR module within iSAMS? Whilst both may be great products, there may be something in the simplicity of having ev...

When I go from Student Manager and click on a student's medical flag, it opens a new window with the Medical Centre title. Within that window is a section called Conditions. The problem is that the section is too small and does not dynamically sca...

(This is for homework module not portal). Once a homework task has been archived by a teacher, pupils are no longer able to update the status to submitted. This means that tasks will stay indefinitely in their outstanding list. Various possible so...

From my correspondence with ISAMS Support, if you filter by an alphabets that is expected to return zero results, a VBScript runtime error will be shown. E.g. you filter by the letter Q but you have no teachers beginning with Q. A more easily unde...

I want to hide the statistics that appear on the right hand side of the "cover manager" module. I do not want teachers to be able to see the statistics of the "top 5 absent teachers" or the "top 5 cover teachers" as this should be confidential.

We've recently started to use Exams Assist to manage our exams. Their Entries Report has a space for the ULN, but they are unable to see it in the API export, so the space is left blank. Having raised a support ticket (807444), it's been confirmed...

(This is for homework module not portal). When adding resources to a homework task, the description field is not automatically populated and is not mandatory. However, the file name is not displayed on the pupil or parent portal, so without a desc...