We are running the Parent Portal this year and there has been so much confusion amongst parents trying to create portal accounts despite detailed screenshot instructions. After parents receive the registration emails to create a portal account the...

Mailmerge from an Excel Spreadsheet into Email Wizard or Letter template. I have 50 emails to send with GCSE choices to send out to parents. They are all individual and there is no way to send from iSAMS. I am going to have to send them all out se...

In the iStudent App (& probably the iParent App too) it would be helpful to either allow the restriction of data to an academic year or have expandable group headings of each academic year. For example Reward & Conduct data would be visibl...

Show the out of school reason and/or out of school code in the registration history view to make the view more comprehensive .

Please remove the text (or allow edit) from the image section of the Enquiry form links.

On generating a BACS18 file, if the process fails, there is no meaningful error message to investigate from. Instead, a support call has to be raised which takes time to resolve and sending a BACS file is time critical. It would be helpful if a me...

Our admin/admissions team have asked if 'home school' can be added to the current education list on Student Manager/Admissions. There isn't currently an option for 'home school',

Why It’s Useful: Allowing staff to send emails as others poses security risks, such as misuse of sensitive information. Restricting this feature ensures that emails are sent only by the authorized user, protecting communication integrity. Who Bene...

Parents often have more than two contact numbers home, personal mobile and work landline/ mobile. At the moment ISAMs limits contact numbers to two per contact which is not enough. When contacting parents for an emergency sometimes it is best to h...

No icon indicating there is an attachment with concern entered on Wellbeing Manager ; no quick icon either after clicking the pupil's name. Knowing that an incident recorded has an attachment along with it should be more intuitive rather than user...