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SSO for identity.isams.com

Would it be possible to manage/configure access to https://identity.isams.com/ from the User Accounts part of Control Panel? Currently accounts for iSAMS and accounts for https://identity.isams.com/ are created separately, and then removed separat...
Guest about 1 month ago in IRIS Ed:gen & iSAMS / Control Panel 0 Awaiting Review

Enable searching by E-Mail Address and iSAMS Username

Hello In the Control Panel, navigate to User Accounts. We would like to enable searching by E-Mail Address and iSAMS Username, as currently, searching is only possible by last name!! Best Regards
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Control Panel 0 Good Feature

Transfer tickets between sites

Hi is it possible to add the transfer option for issues as we currently use to transfer assets between sites? Please find the screenshot of the transfer option attached. Kind regards, Ilia
Guest about 1 month ago in Every Compliance / Issues 0

Bulk-enable feature for Push Notifications

Bulk-enable feature for Push Notifications for the various Channels. Allow the user to enable channels for parents with a bulk entry instead of selecting and changing each one individually.
Guest about 1 month ago in IRIS Ed:gen & iSAMS / Control Panel 0 Awaiting Review

Isolated Role Password Policies

The current Password Policy set up is globally set, which means it effects both staff users and Parent Portal users. However, due to the portal app not having password reset options, every 60 days per our policy, I am resetting this passwords for ...
Guest about 2 months ago in IRIS Ed:gen & iSAMS / Control Panel 0 Awaiting Review

Include all data fields in the Report Builder

Customers want to report on all different types of data for various reasons, but not all data fields are available in the report builder or in the pre built reports. Giving them the option to choose any field that they have populated with data and...
Rhys Sharp 5 months ago in Every HR / Report Builder 0 Good Feature

Better error tracking in light of recent iSAMS total outbound email outage

We recently discovered that no emails were sent from ISAMS 27th March 11am to 10pm+ due to an ISAMS outage with IRIS/Edgen and Twilio/SendGrid. I believe all ISAMS customers were effected. There is no easy way to be alerted to this without painsta...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Control Panel 1 Good Feature

Automatically disable staff accounts based on HR leaving date, or once they're archived/deleted

No description provided
Rhys Hunter over 2 years ago in IRIS Ed:gen & iSAMS / Control Panel 0 Good Feature

Granular Permissions for Control Panel

We would like a few selected users to have full access to Email Manager, to enable a corporate approach to our email templates. However, my understanding is that we can't grant this without giving them full access to Control Panel, which we don't ...
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Control Panel 0 In Discovery

Create a sub-list in a global list - choosing an option presents further choices

This would be useful when logging and reporting data in lists, if one object had an associated list e.g. Student leaving reasons if Moved is selected a sub-list would open for further detail such as out of area, out of country etc. This would make...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Control Panel 1 In Discovery