Ideas

Could we remove the 'x' on the RDP? Users use this to 'log out' but then get issues with their log in staying connected, which leads to further issues logging in. Could we just remove the option, to prevent this?

Could we make Importing more accessible? Instead of having to find a DTT through file explorer, could the system have them 'pre-loaded' and so we can select from a list instead. E.g. Open Importer - Select file you are trying to import from the li...

Can Duo be set up within Self Service, instead of needing to be requested through support? Also to show users who have been set up for this (enabled/disabled)

When using the "Contact Pupils' Teachers" from the Student Manager section of the Wizard bar, you have to add each pupil individually. There are times when we need to get a message to all of the teachers of a group, whether that's a year group, re...

We are constantly sending emails to multiple parents that require different information for a particular student. Doing a mail merge in Outlook is time-consuming because we first have to gather the data from iSAMS, transfer it to Excel, and then u...

Hi iSAMS Team, good day! Can we send an email to Parents in bulk but with different attachment each?

We use a number of external assessment systems like the CEM Centre's ALIS, MIDYIS and YELLIS testing, along with GL PTE and PTM scores. When we export data into those systems we include the iSAMS SchoolID so that when we want to import results int...

When creating a physical address report on Export Wizard it duplicates the learner's information across 2 to 3 lines making it hard to get accurate data. This needs to be populated on one column with addresses on the same line as the forenames and...

Emails from iSAMS on our system go out via Send Grid. If, for some reason, iSAMS is able to generate the email, but unable to forward it to Send Grid, that email is logged as failed with the Email Manager applet in the Control Panel. However, the ...

As per ticket 758921 The Health Record has a drop down for whether or not a pupil wears glasses with options No, Yes - Glasses, Yes - Contact lenses. Some people switch between glasses and contact lenses for a reason, so we'd like an option to ref...