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Transfer tickets between sites

Hi is it possible to add the transfer option for issues as we currently use to transfer assets between sites? Please find the screenshot of the transfer option attached. Kind regards, Ilia
Guest 3 months ago in Every Compliance / Issues 0

New merge fields for Letter Merging V2

Could the following merge fields be added for Letter Merging V2? Academic Year Period - like 2025-2026 Academic Year (short) - like 2025-26 Academic Year Beginning (e.g. 2025) Academic Year End (e.g. 2026) Academic Year Start Date (e.g. 1 Sep...
Guest 6 months ago in IRIS Ed:gen & iSAMS / Student Manager 0 Awaiting Review

Ability to open emails on mobile device

The school has enabled two-way email communication. Emails from iSAMs won't open on mobile devices (iPhone/Android). Currently, iSAMs emails are configured for use with desktop and do not render correctly on mobiles. It would need the ability to o...
Guest 3 months ago in IRIS Ed:gen & iSAMS / Student Manager 1

Make Enrollment Year Column Sortable

The Y/E or student enrollment year column as enabled from the user preference is not presently sortable.
Guest 6 months ago in IRIS Ed:gen & iSAMS / Student Manager 0 Awaiting Review

Future Tutor (for administrative rollover)

In addition to being able to set the next year's boarding house and form in advance of the administrative rollover, it would also be useful to be able to set the future pastoral tutor, and have that become the tutor when rollover happens (like the...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / School Manager / Student Manager 1 In Discovery

Fields in E-Mail Template Subject

To personalize an email, a particular individual field i.e. name may be wanted to be included into the subject name. Unfortunately fields in the subject are currently not supported.
Guest 6 months ago in IRIS Ed:gen & iSAMS / Student Manager 0 Awaiting Review

CTFs from previous school containing attendance not importing into Edgen

CTFs from previous school containing attendance not importing into Edgen We are not meeting our statutory duty if we cannot maintain complete history of attendance within Edgen via CTF file. Interesting how other schools' XML files exports contain...
Guest 9 months ago in IRIS Ed:gen & iSAMS / Student Manager 2 In Discovery

CTF Address format option when creating CTF

With many schools on varying different MIS's some information is not transferring via CTF upload due to formatting. The option to choose which of the two DfE formats for addresses prior to the creation of a CTF would be useful so that student cont...
Guest 9 months ago in IRIS Ed:gen & iSAMS / Student Manager 1

Include related staff when contacting students through Pupil Manager

When using email wizard to contact students, it would be beneficial to include the option to include related teachers/HMs/Tutors etc so they know a student has been sent information regarding a certain thing, at the same time as the student.Contac...
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Student Manager 1 Good Feature

Drag & Drop files when uploading

When uploading files to "Documents & Files" for either current pupils or those joining the school, it would be helpful to be able to drag and drop the documents into the document upload window. We have quite a few files to get through, and any...
Guest 6 months ago in IRIS Ed:gen & iSAMS / Student Manager 0 Awaiting Review