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Flagging of inactive tickets

I would like to be able to set a timescale once a ticket is created for action to take place, so say after a set time period whether thats days or weeks a flag is created by the issue to highlight the lack of actions
Guest 7 months ago in Every Compliance / Issues 0

Custom report builder (activities)

Enable the building of custom reports within the reports generator within the activities. I am looking to generate a report on activity entries to and from specific dates. Currently, every time I want to run a report on a specific activity, it run...
Guest 10 months ago in Every Compliance / Compliance 0

Document transfer with Wellbeing concerns

When transferring Safeguarding files to other settings such as post 16, we are suppose to send all safeguarding items, however the documents that are attached to concerns does not download along with the pupil concern sheet and all documents need ...
Guest about 1 year ago in IRIS Ed:gen & iSAMS / Wellbeing Manager 0 Awaiting Review

Student Registers - Search Facility to Include Applicants & Former Pupils (bulk search)

Please can you expand the search facility to include applicants and former pupils but with the ability to search in bulk i.e. not individually as it currently stands. I would like to be able to view leavers from a year group and leaving year e.g. ...
Guest about 1 year ago in IRIS Ed:gen & iSAMS / Student Registers 0

Personal Emergency Evacution Plan

It would be really useful if we had the option to create a PEEP (personal emergency evacuation plan within ISAMS, as it could be shared with all relevant staffing and would allow access to the pupils timetable and could therefore flag any necessar...
Guest 5 months ago in IRIS Ed:gen & iSAMS / Medical Centre 0 Awaiting Review

Concerns page displays actions and outcomes

When viewing all a specific pupil's concerns (Wellbeing Manager > Manage Records > Pupil Name > Concerns) it currently only displays details of the Concern; viewing details of all the actions and their outcomes is either time consuming (a...
Guest 5 months ago in IRIS Ed:gen & iSAMS / Wellbeing Manager 1 Awaiting Review

Including Custom Registers on the Batch API

Pupil Registers is great for creating registers for specific information we require to keep a track off. However the fact that custom registers are not included in Batch API at the moment is not helpful. The information we hold there such as Dieta...
Guest 10 months ago in IRIS Ed:gen & iSAMS / Student Registers 1

Have a link to HR that can work out shift patterns and allocate the correct person to an activity by whether that person is on shift that day

Have a link to HR that can work out shift patterns and allocate the correct person to an activity by whether that person is on shift that day/time. The customer would like it so that the activity gets allocated to a person currently and if that pe...
Angela Herbert about 1 year ago in Every Compliance / Business 0 In Discovery

Distributing documents that need more than acknowledgment.

It would be really helpful if you could add needs completing, ie a MS Form but somehow the system knows it has been completed. A little bit like adding a checklist to the document that needs answering before confirming it is done. EG I need them t...
Lyndsay Teasdale 5 months ago in Every Compliance / Documents 0

Enable the register to display integers for likelihood and impact, not words.

I set the register up at my organisation over a year ago and was told at that time that your system could not cope with integers for impact and/or likelihood so we had to use words. I'm trying to upload the register and there are error messages be...
Guest 3 months ago in Every Compliance / Risk 0