Can we only allow admin or certain people to delete out of school records please? Often, someone overwritten or delete the current out of school records and leave the pupil not registered for the whole range of time, which is a disaster for regist...

There is currently no way an end user can edit the default Wellbeing emails. Ideally, the template should be available with the rest in Control Panel Home -> Applications & Services -> E-Mail Manager -> Manage E-Mail Templates At th...

CTFs from previous school containing attendance not importing into Edgen We are not meeting our statutory duty if we cannot maintain complete history of attendance within Edgen via CTF file. Interesting how other schools' XML files exports contain...

Allow a teacher contact in HR Manager to be added as a parent contact to a student. Meaning the contact is only entered once into the database. (and vice versa of course).

Please see support ticket 712917. Our Admissions Team have been tyring to use the Query Builder more, but are getting frustrated by the "Execute and Save Search" button being greyed out. The iSAMS support team have advised the functionality was re...

Parents typically use the Portal when using their mobile phone. Uploading bills to the parent portal is completely ineffective if not viewable on a mobile phone.

I would like the ability to turn off the "Email Batch Report" messages which get sent to staff following an email going through Email Wizard. I do not think it is good practice for staff to have emails containing lists of parent email addresses in...

With many schools on varying different MIS's some information is not transferring via CTF upload due to formatting. The option to choose which of the two DfE formats for addresses prior to the creation of a CTF would be useful so that student cont...

Parents sometimes encounter issues when trying to view Internal Exams results on the new cloud parent portal causes because of the way that feature has been designed. The obvious procedure to display internal exams results on the cloud parent port...

ALL you need is another column called SET NAME in the import template. It's an excel spreadsheet... A code is NOT a name. This should be very simple to action, the fields are in the same place and negates the need to auto populate the code. IF a s...