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view the cloud parent portal as a parent

With the old parent portal you could mimic being a particular parent which made it really easy to troubleshoot issues. It doesn't look like it's possible the new cloud portal which means we are having to go back to parents and ask them for screens...
Guest 9 months ago in IRIS Ed:gen & iSAMS / Parent Portal 16 In Discovery

Custom items in category menu Parent Portal

Can a feature be added to allow custom items to be placed within the existing parent categories (for example under School Life)? At the moment, having to add these as custom links in the top header makes the navigation cluttered and difficult to m...
Guest 14 days ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Default Leave Times (AM/PM/All Day) in Leave Request Feature Not Aligned with Official School Hours

Currently, the Default Times field includes AM, PM, All Day, and Custom options. However, we have observed that leave requests submitted by parents under AM, PM, or All Day do not align with our official school hours. For example, AM displays as 0...
Guest 22 days ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Parent documentation

We are about to start publishing invoices and allowing parents to pay via the portal. Some parent friendly information would have been useful for the school to send to the parent. In much the same way as iSams communicates with us providing links ...
Guest 8 days ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Improve user experience on menu navigation behavior

We found that the meu headings are now acting as hyper links when hover a cursur on them while clicking on them lead to nothing. It is a user experience issue, make our parents confuse. Would you please change the way the menu headings appear when...
Guest 9 days ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

MFA email code - longer valid period needed

For users without an authenticator app and relying on the email notification, these only being valid for 30 seconds to 1 minute (this is how live chat described it) is not long enough as it could take longer than this to deliver. Could the validit...
Chris Burland 10 days ago in Every HR / Admin - General 0 Good Feature

read receipt added to staff messages please

read receipt added to staff messages please
Guest 11 days ago in IRIS School Spider 0

New gallery item notification

parents in the app do not get notified when a gallery item is posted and miss out on new images that are shared.
Guest 11 days ago in IRIS School Spider 0

Force Review enabled as default

Please can Force Review be enabled as default to prevent human error and notifications being sent from the system prematurely. Whilst Implementation consultants should be enabling this, it is easy to miss and always needs to be enabled at the begi...
Guest 11 days ago in Every HR / Admin - General 0 Good Feature

Cloud Parent portal Student attendance widget to be configurable.

As is the Student Widget shows attendance in a nice sreamlined way, but we have no control on the data or how it calculates the percentages. It seems to be considering the "Not yet registered" as absencies. It would be great to be able to select, ...
Guest 12 months ago in IRIS Ed:gen & iSAMS / Parent Portal 13 Good Feature