One key limitation of the issues tracking module is a lack of being able to monitor each ticket against an SLA. It would be helpful if an SLA could be assigned to each ticket which shows a countdown of time remaining to allow closer monitoring, pr...
Contracts Administration: Reduce the need for manual intervention
Can the contracts that are set as naturally expiring, automatically expire on the set date and change the status to ceased and archive themselves? At the moment we rely on each property administration to go in and amend this, the system should be ...
Implement the ability to bulk change a list of activities to be marked as mandatory
Within Every Compliance, navigate to business - Activities- Summary and click into an activity. Within the "current activity" tab, you will see there is a check box to set whether this activity is mandatory. There is no current way to bulk amend m...
Ability to set default email settings for new users
At the moment when new users are created (in our case usually automatically by being pulled through from EveryHR) it defaults to that user receiving no email notifications. Ideally we would want to be able to set some defaults so that, for example...
Removing the option of completed - awaiting documentation
You should be able to, as MAT admin be able to turn this feature off, or if it is used then the activity should show in a completely different colour on the matrix.
We are a growing trust and have recently started using the MAT Compliance Matrix. I have just been on Chat to find out how the matrix can indicate that remedial works are required following a statutory service. I'm extremely disappointed to be adv...
When a year tutor for example wants to write one general comment for a set of reports, we tend to hard code it into our printing templates, which is not ideal, as this can change with each cycle. Instead an ideal solution would be to allow the yea...
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