I have found the first line supporting team do not actually know the team at all. A thorough training is needed for the team to just answer at least thr basic questions and knowing what the customers are asking about. They are not interested at wh...
Add in options such as Boarding House so that sanctions that are related to behaviour outside the classroom can be more easily recorded. At the moment just have to leave everything blank which is not ideal if trying to spot patterns
COVER of Cover. Subject Teacher to take Specialism and be covered for 'Other' subjects same period
We call this Daisy Chaining. All our teachers, on top of a specialism take interest or social classes (e.g. PSE, Citizenship) and when a Teacher is absent in their own department, They take the cover as a priority which means the "Other" class nee...
Include staff photos in the Cloud Parent Portal APIs from HR Manager
Include staff photos in the new Cloud Parent Portal APIs from HR Manager. Parents do like to be able to recognise their childrens' teachers, helps with relationship building!
A way in Gradebooks to view which assessment columns have been shared to the parent portal. It is very frustrating having to check every assessment column. Thanks Steve
A way in Gradebooks to view which assessment columns have been shared to the parent portal. It is very frustrating having to check every assessment column. Thanks Steve
It will be useful to simply hide a custom field instead of having to delete it. I assume by hiding we'll be able to maintain the historical data and also reactivate it if the need arises.
Include Candidate Details (Public Exams) on Parent Portal
Within Public Exams > View Exam Arrangements , there are no Candidate Details displayed currently like: Candidate Forename, Candidate Surname, Candidate UCI Number, Candidate Code. These are all displayed within the Pupil Portal though. It woul...
Leave requests to be sorted by school or year group
We would like Leave Requests to be searchable by school or year group. We have Heads of Schools approve leave requests but within the system they have to look at all requests to see which are relevant for them.
Ability to enrol students in extra-curricular activities from the parent portal
It would be good if parents could enrol their children for extra-curricular activities directly from the portal, with lists generated in iSAMS pending acceptance or rejection, as is the case with Leave requests. Once the student has been accepted ...