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Flagging of inactive tickets

I would like to be able to set a timescale once a ticket is created for action to take place, so say after a set time period whether thats days or weeks a flag is created by the issue to highlight the lack of actions
Guest 10 months ago in Every Compliance / Issues 0

Bulk update Assigned to on Activities

We have recently had a member of staff leave. So on Every compliance activities, i will now need to update 50 activities one at a time to change the assigned to as their is no bulk way to update
Guest 7 months ago in Every Compliance / Compliance 0

Administering room cover across a long period of time

The cover manager has the ability to close rooms for specific time periods each day. If the closure is for just one day, the administrative work is relatively minimal. However, when closures extend over a longer period, the administrative workload...
Guest about 2 years ago in IRIS Ed:gen & iSAMS / Cover Manager 0 In Discovery

Incident reporting analytics

It would be helpful to be able to modify the incident analytics and reports. For example show incident type and affected party roll so our SLT can easily see groups of incidents or trends such as abuse against staff.
Guest 4 months ago in Every Compliance / Incidents 0

Control-select in Cover Manager

Paticularly useful for the invigiation workaround, I often need to mark multiple periods as cover not required, which is inefficient in terms of 'clicks'. Ctrl-Select works well in timetable and teaching managers and would be really helpful in Cov...
Ed Wright over 2 years ago in IRIS Ed:gen & iSAMS / Cover Manager 0 In Discovery

Cover Manager Audit

It would be useful to see in the cover manager audit, the record details that the audit refers to. Currently it is just listed with the changes to an entry number( ie XXX editied #175) but with no way of matching which teacher/lesson etc this reco...
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Cover Manager 0 In Discovery

Allow "Cover Note" to be able to be added to the email template for emailing out cover

It would be really helpful if additional information about the cover (that we currently include in Cover Note) could be one of the fields we can add to our email template for emailing out cover to staff. Currently this field is only viewable in th...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Cover Manager 0 In Discovery

ISAMS Form for staff to apply/inform for planned absence

Currently for planned absences (CPD etc) staff have to complete a paper form with all the necessary information which then gets manually entered into the Cover Manager module. It would be useful if there was functionality on ISAMS for staff to sub...
Guest over 1 year ago in IRIS Ed:gen & iSAMS / Cover Manager 1 Good Feature

Checklists

Can checklists added to an activity that get updated at MAT level automatically filter down to each property without having to unmap and re-map the activity. The responsible person is then in my email but this needs to be the individual property e...
Guest 11 months ago in Every Compliance / Compliance 0

Ability to print cover/re-rooming reports in advance

Ability to print cover/re-rooming reports in advance.Usually, when I close rooms for exams, I organise this in advance and circulate in case staff need equipment etc prior to their lesson, this info is also on the board in advance for students.But...
Guest over 3 years ago in IRIS Ed:gen & iSAMS / Cover Manager 1 In Discovery