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Service Level Agreement Tracking (Within Issues)

One key limitation of the issues tracking module is a lack of being able to monitor each ticket against an SLA. It would be helpful if an SLA could be assigned to each ticket which shows a countdown of time remaining to allow closer monitoring, pr...
Guest 8 months ago in Every Compliance / Issues 0

Incidents - a way to notify parents

My customer today (The People's Trust) currently use Arbor to send parents notifications of incidents involving their child. They would like a way for Every Compliance to also do this ie download a report that they can then email the parent or hav...
Angela Herbert 8 months ago in Every Compliance / Incidents 0

Admissions and current pupil reporting

I am looking at creating an admissions register for the leadership team to use. At the moment we are using a manual spreadsheet (or 4) which is very time-consuming and prone to error or can be out of date. I would therefore like to link a spreadsh...
Guest about 1 year ago in IRIS Ed:gen & iSAMS / Admissions Manager / Student Manager 2

Multi-site Local Document Compliance matrix

Hyperlinks inactive for green activities but available for amber and red - but would be good to be able to access them as well
Gavin Gomersall 4 months ago in Every Compliance / Documents 0

Role detail to be included in reporting of outstanding documents (policies) to read.

Role detail to be included in reporting of outstanding documents (policies) to read. Currently it just shows employee name and email address which makes chasing up via line managers/dept very difficult
Rachel Cooper 4 months ago in Every Compliance / Documents 0

Admissions Manager Query Builder - reactive the Execute and Save Search button

Please see support ticket 712917. Our Admissions Team have been tyring to use the Query Builder more, but are getting frustrated by the "Execute and Save Search" button being greyed out. The iSAMS support team have advised the functionality was re...
Neil Williams over 1 year ago in IRIS Ed:gen & iSAMS / Admissions Manager 1 In Discovery

Upload Document in Agent Manager

Document upload in agent manager. As for now, there is no where that document can be uploaded in the agent manager for the agencies such as contract document, renewal or withdrawal document of agent. As for the contract document, will it possible ...
Guest about 2 years ago in IRIS Ed:gen & iSAMS / Agent Manager 1 Good Feature

Include "current school" and "previous school" in Query Builder

Current school and previous school are not searchable data fields in Query Builder. It would be useful to be able to search using these fields (for example when tidying up duplicate schools, or finding a group of students).
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Admissions Manager 0 In Discovery

Add the ability to opt NOT to add an additional contact on an application form

Currently the admissions portal forms force the user to add an additional contact. We do get applicants in one-parent/guardian families who, at the application stage, only want to enter the details of that one parent/guardian. We have to advise su...
Guest almost 2 years ago in IRIS Ed:gen & iSAMS / Admissions Manager 0 In Discovery

Be able to create Checklists in contracts to record items that need returning to supplier

Be able to create a Checklists in Contracts module to enable the customer to record items that need returning to supplier. Similar to in Activities.
Angela Herbert 9 months ago in Every Compliance / Contracts 0