Ideas

I would like to be able to set a timescale once a ticket is created for action to take place, so say after a set time period whether thats days or weeks a flag is created by the issue to highlight the lack of actions

When teachers get new classes in September, they look up students' medical conditions, etc., but we'd like a way to make it more obvious when a brand-new medical condition has been added to the child's record - and because it can be very important...

For Admin Users only, but knowing when the data was last updated and being able to update it when designing reports would be useful

it would be really useful to be able to run a report for all unread documents rather than having to go into each document.

Freeze the activity part to the compliance so when you move the bar across the bottom you can still see the activity

As we cannot anonymise applicants or enquiries in the Admissions Module when they have been archived as rejected or withdrawn. This is in breach of GDPR regulations and means every school who is using this module could be fined by the ICO.

One key limitation of the issues tracking module is a lack of being able to monitor each ticket against an SLA. It would be helpful if an SLA could be assigned to each ticket which shows a countdown of time remaining to allow closer monitoring, pr...

The customer requested that there be the ability to create and filter a report in Contracts that can be filtered to show criteria ie >£100K

The schools in our MAT need to collect whether or not a contact has PR when they submit an enquiry form via the Cloud Portal, but this is not an available field when configuring the form - as state schools we mostly need to use this form for initi...

At the moment we can only get reports on each school site. As this is a MAT tool I would like a KPI issues report that pulls all school data together. This can be done with the compliance, so an issues report would benefit too.