Parent Portal

We have a pupil who has lost both his parents, and so the only contacts on his account are his Guardians and Emergency. The Guardians have been unable to create a Parent Portal account, and after contacting Support I was informed there has to be a...

Presently, if we put a text widget on the home page, and a user clicks on the link going from Dashboard page to School Reports page, the Dashboard button on the menu bar becomes broken in the destination page (in this case, the School Reports page...

Hi, We need to use tutorials instead of SETs, as pupils’ timetables change frequently to accommodate their SEN needs. We’ve identified an issue with how the timetable is displayed on the Parent Portal. The timetable with tutorials is not shown in ...

Currently isn't possible for Former Students to be visible within the Parent Portal, and this causes a lot of missed communication and over work with families. It will be ideal to leave former students in as a "read option" for their grades, into ...

You can currently change the file and folder order within Parent Porter Manager but this doesn't update the website. We currently have no way of re-ordering this

The old parent portal homepage was at /api/homepage This has changed on the new portal, but a lot of parents have bookmarked the old link. Please could a blank page with an automated redirect be added to the portal so that parents do not experienc...

We’d like to make timetables accessible on the Parent Portal for each pupil. As we are an SEN school, we frequently adapt and change timetables, which is why we use Tutorials for this purpose. Could you please consider developing a feature that wo...

It is necessary for our parents to upload medical certificate for our students - but they often do not have this at the time of submitting a leave request. They are unable currently amend the leave request in the Parent Portal and instead email th...

Hi team, it would be very useful if we had the option to disable the “Download” button for photos in the Photo Galleries section. Due to data protection concerns, it’s important to restrict parents from freely downloading any photos we upload.

We're just about to go live with the Cloud Parent Portal and have been preparing notes for parents. In looking at the Medical > Parental Consents area I was concerned at the pale grey colour of the tick and cross to say whether consent had been...