Ideas

One key limitation of the issues tracking module is a lack of being able to monitor each ticket against an SLA. It would be helpful if an SLA could be assigned to each ticket which shows a countdown of time remaining to allow closer monitoring, pr...

Link them so any sanction given linked to a detention automatically triggers a detention rather than manually needing to add

When using Manage Records, it would be useful to be able to filter the rewards by Teacher name/initials as well as student name. I know you can do this in reports but if you need to amend an award, the teacher filter would make this much easier.

The customer requested that there be the ability to create and filter a report in Contracts that can be filtered to show criteria ie >£100K

Instead of receiving an email notification each time a reward or conduct is given it would be good for tutors and pastoral leads to receive a daily summary notification (around 5pm) which details all the rewards and conducts given out during the d...

At the moment we can only get reports on each school site. As this is a MAT tool I would like a KPI issues report that pulls all school data together. This can be done with the compliance, so an issues report would benefit too.

Reward & Conduct notifications emails should be sent directly from iSams and not the Parent Portal. At the moment, if parents do not have an iSams Parent Portal account, they do not receive notification emails.

Adding this feature in would enable teams to be responsible for activities rather than named individuals and if it was possible to show who had reviewed or actioned items this would also be useful. Issues are rarely dealt with by one person. At th...

The customer would like the ability to create a Contract at MAT level then distribute it to a number of schools in their Trust.

Be able to create a Checklists in Contracts module to enable the customer to record items that need returning to supplier. Similar to in Activities.