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Flagging of inactive tickets

I would like to be able to set a timescale once a ticket is created for action to take place, so say after a set time period whether thats days or weeks a flag is created by the issue to highlight the lack of actions
Guest 10 months ago in Every Compliance / Issues 0

Pull Student data through from other modules into register fields

When creating a child element / custom area in a Student Register, to be able to include data from other modules (Student Manager / Admissions etc) that has already been completed. For example, creating a Right to Study register, which includes th...
Guest almost 3 years ago in IRIS Ed:gen & iSAMS / Student Registers 1 Good Feature

Hyperlink as a field in student registers

At the moment we are using the file repository function in student registers to keep track of documents like IEPs. It would be better if these IEPs could be linked directly so that staff can access them through a hyperlink and up to date informati...
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Student Registers 0 Good Feature

Allow more than one user to submit VAT MTD

At the moment the ability to submit a VAT return to HMRC via the MTD is limited to a single user account. This causes a significant problem if the person in question is absent from work for any reason when the VAT return needs to be sent. It would...
Guest 7 months ago in IRIS Financials / Future development 1 Under Investigation

Ability to Group Edit DFE Fields in Student Registers for Census purposes

Our School users really like the Batch and Group Edit functionality in Student Manager to enable them to prepare the data for the Census more easily. However, in some Student Registers (i.e. Learner and Funding Monitoring) the only field available...
Guest about 3 years ago in IRIS Ed:gen & iSAMS / Student Registers 1 In Discovery

To be able to upload documents on behalf of Contractors

My supplier sent me his insurance certificate but I couldn't attach it. It can only be done by the supplier. Alot of suppliers don't really want to use the system, they are builders with little IT skills but I still want to be able to prove we did...
Lyndsay Teasdale 4 months ago in Every Compliance / Business 1

Mandatory Document Attaching

Enable a function that makes attaching documentation mandatory to selected Activities, and not allow completion until attached.
David Morris 7 months ago in Every Compliance / Compliance 0

Service Level Agreement Tracking (Within Issues)

One key limitation of the issues tracking module is a lack of being able to monitor each ticket against an SLA. It would be helpful if an SLA could be assigned to each ticket which shows a countdown of time remaining to allow closer monitoring, pr...
Guest 11 months ago in Every Compliance / Issues 0

Data security by design in iSAMS

We are a new school to iSAMS and have noticed that there are some basic data security options that are missing. Examples:Student registers for SEN - The document store requires a user to download a copy of the document to read it - this means ther...
Guest almost 4 years ago in IRIS Ed:gen & iSAMS / Student Registers 1 Good Feature

Add another level of permissions to Student Registers

Currently Student Registers>Configuration>Manage Register Permissions has 2 levels of permissions. (Read and update) with update allowing changes to records but not new records to be created. Could we please amend this to 3 levels of permiss...
Guest 7 months ago in IRIS Ed:gen & iSAMS / Student Registers 2 Awaiting Review