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Better error tracking in light of recent iSAMS total outbound email outage

We recently discovered that no emails were sent from ISAMS 27th March 11am to 10pm+ due to an ISAMS outage with IRIS/Edgen and Twilio/SendGrid. I believe all ISAMS customers were effected. There is no easy way to be alerted to this without painsta...
Guest 10 months ago in IRIS Ed:gen & iSAMS / Control Panel 0 Good Feature

User Accounts - API Login Tickboxes

So I don't know if it is just me, but I could not understand what the API Login tick boxes were for, when you are on the Account Details tab for a given User Account - please see screenshot. Support told me that the 3 tickboxes grant access to the...
Guest 3 months ago in IRIS Ed:gen & iSAMS / Control Panel 0

Create a sub-list in a global list - choosing an option presents further choices

This would be useful when logging and reporting data in lists, if one object had an associated list e.g. Student leaving reasons if Moved is selected a sub-list would open for further detail such as out of area, out of country etc. This would make...
Guest 12 months ago in IRIS Ed:gen & iSAMS / Control Panel 0 Awaiting Review

Able to assign user permissions by applets

There are many applets in Control Panel. It would be helpful to be able to set up different user permissions by applets.
Guest 2 months ago in IRIS Ed:gen & iSAMS / Control Panel 1

Automated Reports for Parent Audience

Hello, Schools have a legal requirement to notify parents once a students attendance falls below a certain percentage. This is not currently possible in Registration or Parent Portal notification features. Please could we allow the new Automated R...
Guest 3 months ago in IRIS Ed:gen & iSAMS / Analytics & Insights 2

Create a method to allow iSAMS schools who don't use iSAMS Parent Portal to use the consent registers!

We don't use iSAMS Parent Portal chosing to use My School Portal instead. I would very much like to use the consent registers feature but there doesn't seem to be any way to do so if we aren't using the parent portal. If the consent registers were...
Guest 3 months ago in IRIS Ed:gen & iSAMS / Batch API 0 Good Feature

Read Access to Control Panel

Allow read only access to the control panel so as to be able to review setting without the ability to make changes.
Guest 2 months ago in IRIS Ed:gen & iSAMS / Control Panel 0

Enable granular permission to configure Manage Payment Gateways

Currently Full Access to the Control Panel is required in order to be able to configure "Manage Payment Gateways". This level of privileged access appears excessive.
Guest 2 months ago in IRIS Ed:gen & iSAMS / Control Panel 3

Clone User Profile - Safe impersonation

Please could we be able to clone a user so we can login and see what they can? This would copy all module granular permissions as well as Security and User groups. We can safely delete this temporary user after investigation without compromising t...
Guest 9 months ago in IRIS Ed:gen & iSAMS / Control Panel 1 In Discovery

Ability to update pupil username via the rest API

Customes want the ability to update the pupil username field under the “Pupil contact Notes and Options”. Could this be added?
Guest 6 months ago in IRIS Ed:gen & iSAMS / Batch API 2 Awaiting Review