I've received the Global List mapping email this morning which linked to this support article: https://support.isams.com/hc/en-us/articles/19282465780626-Global-List-Values Any global list that deals with countries, languages or ethnicities is alw...
Better error tracking in light of recent iSAMS total outbound email outage
We recently discovered that no emails were sent from ISAMS 27th March 11am to 10pm+ due to an ISAMS outage with IRIS/Edgen and Twilio/SendGrid. I believe all ISAMS customers were effected. There is no easy way to be alerted to this without painsta...
Create a sub-list in a global list - choosing an option presents further choices
This would be useful when logging and reporting data in lists, if one object had an associated list e.g. Student leaving reasons if Moved is selected a sub-list would open for further detail such as out of area, out of country etc. This would make...
Please could we be able to clone a user so we can login and see what they can? This would copy all module granular permissions as well as Security and User groups. We can safely delete this temporary user after investigation without compromising t...
When new accounts are created, currently, Admins need to enable 2FA on the account manually. This can lead to ad-hoc accounts not being protected. In today's climate, it is much more likely that an organisation requires 2FA and will disable it for...
SEN flags - allows Wonde pull customized SEN Flags
As a private school, we do not use the standard DfE SEN flag/types (i.e. E, K, N etc). We have our own types and we managed them in Pupil Registers by creating the different flag/types in Configuration > Manage Sections > SEN > Register &...
Do not require "title" when saving a user's account
We opted to not use the titles for our staff as it is hard to keep track sometimes, especially when we use a separate HR system and we only input staff members in iSams for access to iSams. Not entering a title in HR Manager is not a problem as it...
Fully clone user group permissions across all modules
From time to time we get asked to "Add module X" to an existing user as most staff are unaware of how permissions in iSAMS are configured. While we can clone the basic level of permissions within the Control Panel, it means having to go through se...
Currently it is frustrating to use the REST API, only to find that the field we are looking to review / update is not an available end point. Can you look into making it consistent which fields are available in the same screen. For example, in the...