Users (both parents/staff) get the following message when they need to put 2FA code from their authenticator app: You must contact your Two-Factor Authentication Administrator to access the system. It's quite confusing for people and means they em...
Better error tracking in light of recent iSAMS total outbound email outage
We recently discovered that no emails were sent from ISAMS 27th March 11am to 10pm+ due to an ISAMS outage with IRIS/Edgen and Twilio/SendGrid. I believe all ISAMS customers were effected. There is no easy way to be alerted to this without painsta...
Create a sub-list in a global list - choosing an option presents further choices
This would be useful when logging and reporting data in lists, if one object had an associated list e.g. Student leaving reasons if Moved is selected a sub-list would open for further detail such as out of area, out of country etc. This would make...
Ability to update "Pupil Home Email Address" field via API
Can you make the "Pupil Home Email Address" field available in the API so the data from Applicaa Admissions+ can be directly imported into it?
Current process is it has to be imported into iSAMS Custom Field, exported into a spreadsheet and sen...
Ability to edit "Pupil Home Email Address" field on API
Can you make the "Pupil Home Email Address" field available in the API so the data from Applicaa Admissions+ can be directly imported into it?
Current process is it has to be imported into iSAMS Custom Field, exported into a spreadsheet and sen...
We would like a few selected users to have full access to Email Manager, to enable a corporate approach to our email templates. However, my understanding is that we can't grant this without giving them full access to Control Panel, which we don't ...
'Leaving Year Group' should should be available as a field in the Alumni API
The ‘Leaving Year group’ field should be available in the Student Manager – Alumni API. We need this to be able to perform an historical calculation of which year group a student was in at a specific date, working backwards from their leaving year...
Global Lists - automatically map Countries for CTF, DfE and ISC
With the help from AI, would it not possible to map the Countries in Global Lists automatically for the CTF, DfE and ISC fields, rather than mapping it manually.
To ensure that the assets of pupils and staff members are managed efficiently and that the necessary actions are taken care of by the IT department, we are seeking a connector between IRIS Assets and iSAMS. This integration will facilitate smooth ...
