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Better error tracking in light of recent iSAMS total outbound email outage

We recently discovered that no emails were sent from ISAMS 27th March 11am to 10pm+ due to an ISAMS outage with IRIS/Edgen and Twilio/SendGrid. I believe all ISAMS customers were effected. There is no easy way to be alerted to this without painsta...
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Control Panel 2 Good Feature

Audit log for user activity

Very limited to see other modules activity and should include Pupil Manager & Admission Manager. The audit log, not able to see the file name from description. It will useful can include the audit log to check the user activity when exported t...
Guest over 3 years ago in IRIS Ed:gen & iSAMS / Control Panel 1 Good Feature

Scheduled Send for Email Manager

It would be really useful if we could save a template email (or draft a new email) and have it sent out on a schedule.
Guest about 6 years ago in IRIS Ed:gen & iSAMS / Control Panel 2 Good Feature

Create a sub-list in a global list - choosing an option presents further choices

This would be useful when logging and reporting data in lists, if one object had an associated list e.g. Student leaving reasons if Moved is selected a sub-list would open for further detail such as out of area, out of country etc. This would make...
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Control Panel 1 In Discovery

Insights and Analytics Usage reports

Create some usage reports based of the relevant SSRS tables that show who ran which reports and when they were run.
Guest 3 months ago in IRIS Ed:gen & iSAMS / Analytics & Insights 0 Awaiting Review

Option to hide inbuilt reports in areas the old reports no longer work

Now the inbuilt reports are no longer supported and are becoming inaccurate or broken can there be a way to remove or hide them from the list of selectable options. You can manage the SSRS reports allocations but there seems to be no way to manage...
Guest 6 months ago in IRIS Ed:gen & iSAMS / Analytics & Insights 1

SendGrid friendly interface within iSAMS

We use our supplied SendGrid login to carry out tasks, like view bounces, but there is a lot that just tells me I don't have access to or need to pay more. It would make sense to use the SendGrid API to bring in only the options and features we ne...
Guest over 2 years ago in IRIS Ed:gen & iSAMS / Control Panel 0 Good Feature

Adding SOS contact and Staff mobile number to batch API

It would be very useful to be able to add pupil SOS contacts and also staff mobile numbers to the BATCH API key. This is crucial for trips and visits co-ordination and are both fields in Evolve, which many school will be using.
Guest 9 months ago in IRIS Ed:gen & iSAMS / Batch API 0 Awaiting Review

Add pupils' preferred name to all email templates

Students' preferred names are important for our school. Since we are one of the international schools in China that use Chinese names for surname & forename, English names for preferred names. When our foreign teachers receive emails generated...
Guest about 3 years ago in IRIS Ed:gen & iSAMS / Control Panel 0 Good Feature

Ability to update Pupil contacts via the API

We have a separate front end where parents are able to update their contact and custom information. It would be great to be able to update this information via the API. We currently update this information using direct SQL queries.
Robyn Schaerer over 1 year ago in IRIS Ed:gen & iSAMS / REST API 1 In Discovery