Ideas

I would like to be able to set a timescale once a ticket is created for action to take place, so say after a set time period whether thats days or weeks a flag is created by the issue to highlight the lack of actions

Currently, there is no method to activate or deactivate a staff member via the REST API. Adding support for this feature would be highly useful for HR and IT teams who manage staff lifecycle through automated workflows or external HR platforms. By...

Freeze the activity part to the compliance so when you move the bar across the bottom you can still see the activity

We would like the ability for Admin users to mark items as read on behalf of other staff. This would benefit as staff have to reconfirm they have read a document if we have uploaded a new version, for instance, a formatting change or a single word...

Once completed an activity return to the page where all activities are listed rather than staying on the completed activity page

Currently the Batch API returns the value 'Default' when the Parental Responsibility is either 'Default Value (No)' or 'Default Value (Yes)', making it impossible to know whether the parent actually has parental responsibility or not. This has bee...

Adding this feature in would enable teams to be responsible for activities rather than named individuals and if it was possible to show who had reviewed or actioned items this would also be useful. Issues are rarely dealt with by one person. At th...

At present, when the credit limit is getting low there is no notification, so we only find out that we have run out of credits when an employee informs us that they cannot complete their training due to insufficient credits. The administrator shou...

This would enable at a glance viewing using the search and sort field, especially handy for a Trust with multi sites. .

The customer requested that there be the ability to create and filter a report in Contracts that can be filtered to show criteria ie >£100K