The activity. Tab which informs users under which priority the activity has been set up, would be helpful. At the moment there is no info for users - without admin access- what is the priority.
suggestion is to make the text a lot larger the text was larger two weeks ago and for some reason this has changed on all my colleague compliance matrix
To be able to run a report on a parent to see what messages they have opened and what they haven't as currently we can only do it by individual message or see the last 3 messages sent to them.