Could we remove the 'x' on the RDP? Users use this to 'log out' but then get issues with their log in staying connected, which leads to further issues logging in. Could we just remove the option, to prevent this?

Could we make Importing more accessible? Instead of having to find a DTT through file explorer, could the system have them 'pre-loaded' and so we can select from a list instead. E.g. Open Importer - Select file you are trying to import from the li...

We have some parents who regularly lock themselves out of the Parent Portal. Please could users been shown a message on a failed login to say how quickly their account could be logged. I've included a screenshot from the TES MyConcern login page w...

Can Duo be set up within Self Service, instead of needing to be requested through support? Also to show users who have been set up for this (enabled/disabled)

Currently we can set the minimum stock levels for medication/inventory held at school as a whole, but we can't specify minimum levels of medication/inventory for each of the locations - we wouldn't know if a particular location is running low of s...

I have enabled "Discipline" in our options for Parent Portal and can see that they can view Detentions which is fine. As currently it lists all historic data from when we first used iSAMS in 2022. Is there a way of limiting history of data shown f...

Rather than having a separate "Location" list in the Medical Centre, could we manage the Locations via the Estate Manager module, where Buildings and Classrooms are already managed? This would be a single place within iSAMS to manage rooms/locatio...

When you are on the Candidates tab in the External Exams Manager module, you can tick a box so that you can view the examination arrangements for former pupils. However, if you want to enter an arrangement for a former pupil who is now returning f...

Our exams officer is trying to enter information for students sitting examinations this summer. As an international school in Dubai, we are unable to input the full official names of many of our Arabic students due to the character limit being set...

It would be useful to be able to change the terminology from "detention" to "reflection". We prefer to make it clear that this time is a period for mindfulness and reflection after a negative behaviour incident. Additionally, most of our students ...