With the old parent portal you could mimic being a particular parent which made it really easy to troubleshoot issues. It doesn't look like it's possible the new cloud portal which means we are having to go back to parents and ask them for screens...

Enable the ability for Sendgrid to sent email/notifications when messages fail to send for whatever reason. Currently someone is required to log onto the Sendgrid system to check for delivery failures.

It would be phenomenally helpful if a teacher could print a student's exam timetable from the Wizard Bar > External Exams Manager > View Exam Timetable.

We use registration rules (SETS > YEARS) to pick up VI form students not in sets during registration periods (any students not in an academic set appear on a list to be registered by year group). This is causing missing register alerts notifica...

One of the staff works with sets and she needs the student details of whoever present in that list with school id. While exporting the set list there in school id option available so for which see export that from student manager and then put manu...

Can notifications to staff for the weekly updates only be sent when they have a task outstanding. Staff do not need to be notified that they have 'no outstanding activities'. Surely more relevant if they have outstanding tasks to complete?!

In the previous version before migration, we relied on the visibility of Notes to ensure we provided the correct arrangements specific to the candidate and the subject being examined. If we only see RA/R we cannot tell they mean Reader pen and Com...

Customer has requested that when an employee who has worked in a permanent role and then leaves that role to work in a casual role, the employee record does not at this time move to the "casual staff" tab. This would be ideal if it could be moved ...

It would useful for us to be able to see an audit log of changes made in the OAS module, by user.

Currently, if a pupil is going to change class from a particular date in the future, you can't make this change in advance and set it to change from a specific date. For example, a pupil is moving up from "Maths Set 2" to "Maths Set 1" from the fi...