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Invoices on Parent Portal and Flywire

Invoices which were already paid still show the Pay now button. Even worse, if parents click on it, they can pay the same invoice again. This is causing many problems for us. Is there a possible solution for this?
Guest 29 days ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

downloadable files to be added to a tab on the page

At the moment, the attachments (PDFs) appear at the bottom of each class page as a list of downloads under “Files to download.” I was wondering if it would be possible to tidy this up by adding a tab or collapsible section at the bottom of the pag...
Guest 29 days ago in IRIS School Spider 0

Medication Notification Emails - 24-hour time format rather than 12-hour time

On the Medication Notification emails, it says "Exchange Received: 28-Jan-2026 [04:30]". These emails go out at 16:30, rather than 04:30. (4:30am being earlier the same day, before the medication has even been given out and logged on iSAMS). Pleas...
Guest 29 days ago in IRIS Ed:gen & iSAMS / Medical Centre 0 Awaiting Review

Additional "Custom Board" in Exams Manager

We currently use "98" for Cambridge (because they don't supply base data to international schools) and "99" for MOCKS. We would like to include data for other custom qualifications (e.g. SATs, IELTS). Could we please have the option to create addi...
Guest 29 days ago in IRIS Ed:gen & iSAMS / External Exams Manager 0 Awaiting Review

Fixed Assets Register Integrated into AP Ledger

We’re proposing to integrate the Fixed Assets (FA) Register directly with the Accounts Payable (AP) Ledger, streamlining the asset acquisition process and reducing duplication of effort. Currently, when an asset is purchased, users must manually s...
Guest 3 months ago in IRIS Ed:gen & iSAMS / iFinance 2 In Discovery

Trip payments (products) to also have option to add questions such as lunch options, consent

At the moment we add trips as a product but there is no option to add a question i.e what lunch would your child like, how will they be collected at the end of the day? I am having to add a product for the payment and then a survey to gather furth...
Guest 3 months ago in IRIS School Spider 0

Head of Dept / Subject Notifications

Please could you add the option for automatic notification for Head of Department and / or Head of Subject?
Guest 3 months ago in IRIS Ed:gen & iSAMS / Reward & Conduct Manager 1 Awaiting Review

House Point Totals in Parent Portal

As well as seeing individual reward and conduct entries, it would be really useful for parents to see a total - especially for things like house points.
Guest 4 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Awaiting Review

Parent use of iSAMS portal - Uploading medical documents and answering questions (by School Nurses)

We are looking into how current students' parents could update us with their current medical data. Our parents have 'Medical Centre' menu displayed on their Parent Portal now, while they can only see 'Parental Consent' and 'Medication' sections (a...
Guest 4 months ago in IRIS Ed:gen & iSAMS / Parent Portal 0 Good Feature

User accounts audit logs

We've had a number of instances of parents being unlinked from their children within the Parent Portal, which we only ever find out when the parents contact us. Recently, a few days before A-Level results, we had a similar issue with a few Student...
Neil Williams 7 months ago in IRIS Ed:gen & iSAMS / Control Panel 0 Awaiting Review