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Flagging of inactive tickets

I would like to be able to set a timescale once a ticket is created for action to take place, so say after a set time period whether thats days or weeks a flag is created by the issue to highlight the lack of actions
Guest 29 days ago in Every Compliance / Issues 0

Additional Central Fields - Leavers

Please can you map the following fields for pupil leavers into Central: Future School Future School Type Future School Enrolment Date This would be really useful to enable us to keep track of where students go, but also for checking when t...
Guest about 1 month ago in IRIS Central / Analytics 0

Compliance activity to be frozen

Freeze the activity part to the compliance so when you move the bar across the bottom you can still see the activity
Guest 2 months ago in Every Compliance / Compliance 0

Sync Now Button and a date/time stamp of last Sync

For Admin Users only, but knowing when the data was last updated and being able to update it when designing reports would be useful
Guest about 2 months ago in IRIS Central / App 0

Add Contracts Category and status to the Contracts summary table as a column header on all sites

This would enable at a glance viewing using the search and sort field, especially handy for a Trust with multi sites. .
Angie Fisher 21 days ago in Every Compliance / Contracts 0

Contracts Administration: Reduce the need for manual intervention

Can the contracts that are set as naturally expiring, automatically expire on the set date and change the status to ceased and archive themselves? At the moment we rely on each property administration to go in and amend this, the system should be ...
Guest 22 days ago in Every Compliance / Contracts 0

A report in Contracts that can be filtered to show criteria ie >£100K

The customer requested that there be the ability to create and filter a report in Contracts that can be filtered to show criteria ie >£100K
Angela Herbert 2 months ago in Every Compliance / Contracts 0

Service Level Agreement Tracking (Within Issues)

One key limitation of the issues tracking module is a lack of being able to monitor each ticket against an SLA. It would be helpful if an SLA could be assigned to each ticket which shows a countdown of time remaining to allow closer monitoring, pr...
Guest about 2 months ago in Every Compliance / Issues 0

Ability to set default email settings for new users

At the moment when new users are created (in our case usually automatically by being pulled through from EveryHR) it defaults to that user receiving no email notifications. Ideally we would want to be able to set some defaults so that, for example...
Guest 26 days ago in Every Compliance / Compliance 0

MAT Matrix - Remedial requirement

We are a growing trust and have recently started using the MAT Compliance Matrix. I have just been on Chat to find out how the matrix can indicate that remedial works are required following a statutory service. I'm extremely disappointed to be adv...
Guest 27 days ago in Every Compliance / Compliance 0