Please can you add the ability to hide notes from the ticket reporter, as we use this to track the job with contractors but wouldn't seem beneficial to add the employee into these.
The ability to turn activities that are 'completed-awaiting documents' amber.
Currently, when an activity is awaiting documentation, the colour is red or green. Green makes it look completed and that there is nothing outstanding, whereas red makes it appear as if the activity has not been completed. This has created a lot o...
having a tick box on the compliancy matrix so when setting up new schools and adding the Activities, You can tick the activities you needed rather than going though each one, 1 at a time
I would like to be able to set a timescale once a ticket is created for action to take place, so say after a set time period whether thats days or weeks a flag is created by the issue to highlight the lack of actions
Additional column for Incident and reports in global search area
In Multi-Site Global Search when using the Incidents Tab, the table does not show the Sub-Status , is possible to enable this. Also is it possible to create a incidents report when using Multi-Site Global Search, the Reports Tab dropdown menu does...
Enable activities and issues to be assigned to user groups rather than one person
Adding this feature in would enable teams to be responsible for activities rather than named individuals and if it was possible to show who had reviewed or actioned items this would also be useful. Issues are rarely dealt with by one person. At th...
1
0
0
