One key limitation of the issues tracking module is a lack of being able to monitor each ticket against an SLA. It would be helpful if an SLA could be assigned to each ticket which shows a countdown of time remaining to allow closer monitoring, pr...
My customer today (The People's Trust) currently use Arbor to send parents notifications of incidents involving their child. They would like a way for Every Compliance to also do this ie download a report that they can then email the parent or hav...
A request is being made for a additional user access to be created to support the creation of a view‑only user access role. This access would enable external organisations to review the Activity Module and associated activity records solely for th...
Request for global updates to document names and descriptions
I would like to submit a development request around global updates. At the moment, we can make changes to documents at MAT level, but these don’t cascade down to individual schools. With 26 schools in our Trust, this means we have to manually appl...
Frequency changes to allow days of week and term times
Allow Activities to be completed on certain days of the week, rather than just 'daily' frequency, as this mean daily activities show as overdue on weekends and need to be falsely completed. Also allow input of term dates to ensure activities are n...
Please can you add the ability to hide notes from the ticket reporter, as we use this to track the job with contractors but wouldn't seem beneficial to add the employee into these.
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