Presently we can search for user accounts by first name OR surname. However if I combine first name and surname together, regardless of order (first name then surname or surname then first name), the search fails.

Allowing students to download their own timetable files from the student portal would allow them to become more independent, currently we have to do this through Timetable manager and distribute them individually - which is a very admin heavy task.

We would like to have a category called ‘Homework notification’ that is neither congratulatory nor pejorative. Currently this isn't possible as it must be either positive or negative. Thank you.

Our old system was set up so that a teacher marked the whole class as complete, so if they had nothing to say about students they still recorded the fact that they had finished entering data for the class. Some teachers will have over 150 students...

If an invoice comes in over a value set for the primary approver, we have to manually get their approval before the secondary approver can sign off. For example if an order is £1,000, but the primary approver's limit is £500 we have to email them ...

The option to hide a concern category that will still pull through to a report, but will no longer be used in the system against current students. At the moment the only option is to delete which then stops the report pulling the information through.

When a medical flag is ticked and notes added, teachers and other staff do not get alerted - this means they remain unaware unless a separate communication is sent to them. Having an alert that can be set for key staff e.g. tutor, Housemaster, DSL...

We have set up a custom field in Agent Manager so we can rank our Agents but can't retrieve this information in reports. All custom fields should be available for reporting regardless of the module.

Column for Student Form would be useful when viewing all students in report.

We are able to export from E10 to ISAMS via an import file. A school can export to Timetabler etc: it would be good to export directly to E10 import file