We have recently set up and enabled SSO for iFinance. When we click on the SSO sign button, we are directed to a sign in screen where we need to input out email address, and then click sign in. This seems like a redundant process and so it would b...

To be able to cancel an email when you've hit send and it's on the Progress window. (At the moment, there's no facility to be able to recall or cancel an email),

This morning we've had a parent say they couldn't see a link/button to complete an electronic form. After some investigation I've realised that the Description text doesn't wrap, so even a reasonable description can push the Complete Form button o...

See support ticket 753447 We've recently started using Exam Screen to display the necessary information in exam rooms. An invigilator spotted that during a 1h45m exam, a pupil with 25% extra time was shown as getting 26 minutes on the paperwork pr...

We are looking into how current students' parents could update us with their current medical data. Our parents have 'Medical Centre' menu displayed on their Parent Portal now, while they can only see 'Parental Consent' and 'Medication' sections (a...

The schools in our MAT need to collect whether or not a contact has PR when they submit an enquiry form via the Cloud Portal, but this is not an available field when configuring the form - as state schools we mostly need to use this form for initi...

Instead of receiving an email notification each time a reward or conduct is given it would be good for tutors and pastoral leads to receive a daily summary notification (around 5pm) which details all the rewards and conducts given out during the d...

Staff currently only know if cover is cancelled when it falls off their timeline - a formal notification confirming that cover is no longer required would be extremely helpful. Ditto when a room closure takes place and staff and students are notif...

It's very frustrating that we can't correct postings once they are processed. For example if a purchase invoice is incorrectly posted to a BI code it's not possible to change it. It's also not possible to delete it either - only reverse it. These ...

When a parent updates their contact information in the Parent Portal, it should has option to go to a designated admin or staff member for approval. Directly overwriting the contact information is quite risky.