We have set up a custom field in Agent Manager so we can rank our Agents but can't retrieve this information in reports. All custom fields should be available for reporting regardless of the module.

Email reminders regarding outstanding training are sent at 3am. I have asked if this can be changed as this is not ideal. I have been told that this is not something that can be changed and to submit a feature request. Please can this be amended.

Could the following merge fields be added for Letter Merging V2? Academic Year Period - like 2025-2026 Academic Year (short) - like 2025-26 Academic Year Beginning (e.g. 2025) Academic Year End (e.g. 2026) Academic Year Start Date (e.g. 1 Sep...

The ability to use the statement bank in the general comment section would be useful. For example: "I hope <<Firstname>> has enjoyed the activities this term" At the moment it would mean going into each pupil's comment individually and...

Ability to set the 'visible to employee' setting within a performance review on bulk/centrally. currently this is just actioned on an individual basis within all reviews or just by the reviewer. An option to have the 'visible to employee' tick box...

We want to have a definite set of categories in the Visit Type/Location/Arrived From/Departed to/Departed by Transport fields, but some medical staff add their own categories on a whim/because nothing quite fits. It would be good to be able to tur...

would be very helpful to have a way to change the filters on the toolbar in the assets summary section to show ‘last checked’ or ‘last updated’? Currently these are the only filter options available. This would be very helpful when conducting asse...

It would be great to add a timetable for non-teaching staff whether HLTA, t/A, LSA or support staff so that people could know where staff are. This could also help with emergency cover and in a fire evacuation.

Additional fields for the criteria of entitlement groups would be a useful feature, for example all those on a fixed term contract or who have a particular amount of working weeks in their record.

The Y/E or student enrollment year column as enabled from the user preference is not presently sortable.