We get a number of parents who try to login on the wrong page or using an app other than the iParent app. When looking at the User Account's Login Activity we get a generic message "The user account does not have access privileges for this applica...
Ordering of Admission portal form fields should be consistent in all areas they are displayed
When I create the form fields in an Enquiry or Registration Form in the Admissions>Portal screen, I am able to order both the Subgroups and the fields so they appear how I want them in the form on the Admissions Cloud portal.The order, however,...
Pull through notes to Pupil Quick View from Pupil Registers so that they appear underneath the SEN star (similar to how it does it for Medical Notes from Medical Centre).
Current batch passes lessons, meetings and tutorials for teachers. The full selection including availability would be very useful to see on 3rd party teacher timetables.
Add option to default to correspondence contact type in Email Wizard
Can there be a way to set the default contact type in the Email wizard to correspondence like the older Create Email wizard? Too many teachers are still forgetting to tick the correspondence tick box in contact type when sending emails to tutee pa...
Improve Registration and Entrance Fees UI for Custom Fields
It would be great if custom fields could follow the 2 column layout of the built-in fields. Additionally, the inconsistency between the style of date field between built-in and custom fields is quite jarring.
Remove the wording 'Oops, something went wrong' from the Parent Portal page when the link is accessed directly.
Remove the wording 'Oops, something went wrong' from the Parent Portal page when the link is accessed directly. It does not appear appealing from the parents' perspective
Default VAT codes on BankReceipts/Payments from the Automatic Bank Feeds
When posting direct from the bank feeds for a bank receipt /payment the VAT code has to be selected at the bottom from a dropdown list (which can be easily missed), can this be made a compulsory field to fill in or can the default VAT codes linked...
Budget Holder Detailed Transaction Tabs Not Reconciling to Summary Tab
We have high instances of detailed transaction tabs not reconciling to the summary Business Analysis tab. The work around we have been given is to manually intervene with a forced update through GL Explorer. Unfortunately we are constantly having ...