Unable to undo allocation from a document on a payment run
Unable to properly process refunds
Admin
Rowena Lee
Jan 8, 2026
Hi Josh. There is a checkbox which is designed to prevent this (see attached screenshot); the recommended way to cancel a document is right-click | cancel payment.
Hi Josh. There is a checkbox which is designed to prevent this (see attached screenshot); the recommended way to cancel a document is right-click | cancel payment.