We don't have a process for the handling of cancelling additional BACs documents such as B2, B3, etc. You'll have to undo the allocation and manually cancel the B2 or B3 document. I think this is a fundamental issue. We have the ability to create additional BACs documents, but no way to cancel them if needed. We have a cancel option now because of a change support did, but it doesn't actually work. We have additional BACs documents for the additional Bank Accounts. However if you need to cancel one of these additional BACs, it will not work because the Cancel Payment feature only works if the document type is a B1 document type. IRIS Support have reviewed and confirmed this. Please can the cancel payment process be reviewed so that it could work for more than just B1 documents. Kind Regards
