Right now, downloading the All Issues.xlsx report from the KPIs menu gives you every ticket ever created for a category. When there are a large amount of tickets, the report is incredibly hard to manage, often crashing the spreadsheet software if you try to filter it to more appropriate dates. It would be a huge improvement if we were able to download the report with filters built-in. For example, if I have category set to IT Support and current owner to a specific user (and a new date range entry filled), I'd get a report with IT Support tickets showing only tickets owned by the specific user and raised in the date range I specified.
