Customer Scenario with Pay Awards. A chance to improve functionality and ease of use.
Due to the Support staff pay award being settled at 3.2% from September I used this function to update all 10 properties. I then discovered that this only increased the FTE salary and not the hourly rates. In order for me to increase those I was directed to the ‘recalculate hourly rates’ but this will only allow to be increased by whole numbers and not a %. The only way these can now be increased in line with the pay award is to manually increase them.
