Please could we be able to clone a user so we can login and see what they can?
This would copy all module granular permissions as well as Security and User groups.
We can safely delete this temporary user after investigation without compromising the original users privacy or audit trail. I think iSAMS staff support staff might appreciate this too.
In 3Sys I could go to a user's record and "Impersonate" them, see what they could see, make changes, edit reports on their behalf, etc.
I'm currently looking at access/permissions for a member of staff. It would be great to see iSAMS from their perspective, so I can make the change I need to, and check I've done it correctly, before I get back to them saying I'm done.