The detailed transaction tabs on Budget Holder reports only show separate totals for the debits and credits. Please include a net total debit/credit field to allow an instant check that the detailed analysis tabs actually reconcile to the summary Business Analysis tab. We have high instances where the summary tab updates but the supporting detailed tabs do not and we have to intervene with a manual forced update through GL Explorer (this in itself is another issue which has been raised several times). These discrepancies are only identified through manual calculation of the net debit/credit balance on the supporting tabs. This has led to a lack of confidence in the budget reporting process.
Our school is extremely frustrated by the noticeable lack of progress on feature requests within this portal. Many highly requested enhancements have remained unaddressed for years, despite ongoing demand from users. This prolonged lack of development has led to growing dissatisfaction and concerns about whether customer feedback is being adequately considered in the product roadmap.
If other users share these concerns and would be interested in establishing an independent forum to discuss common issues, priorities, and collective engagement with the provider, please feel free to contact me directly at d.moss@hamptonschool.org.uk.