There is a My Profile section on the new cloud Parent Portal. This pulls information from the parent's user account.
There are tabs for contact information. However, I doubt any school has populated those areas as contact information is held within Pupil Manager, and there is no process within iSAMS for populating or using this information (e.g. parents are not prompted to fill these fields in when they create their accounts).
The only part that parents are prompted to fill in when they create their account is their name, but the diligence with which parents complete this section is highly variable.
Until the new Parent Portal was released, this didn't matter so much as it wasn't really used. Now, however, the new portal displays this information, but it cannot be edited.
To improve this section, it would be great if:
The contact information held within the accounts section was completely removed. It will only cause confusion for parents. It is not used in communications from iSAMS.
The account name was editable. That would allow parents to change the way their names is displayed on screen. At the moment, this information is completely independent of their contact information in Pupil Manager, so should not cause any issues.
