In some ocasions we have detected duplicated parents, normally in families that have not been properly linked. It would be very useful to compare a Contact record by the isams internal Contact ID (this field is available for export in Export Wizard), my suggestion is to have it visible somewhere in the contact record.
Hi Luis,
Thanks for your suggestion.
I can confirm the contact ID is visible front end, however it's in the URL itself when you edit the contact and not on the contact screen itself. I have attached a screenshot showing the part of the URL that shows the contact ID, which can then be used to identify the contact more easily.
Regards
Product Team